FAQ

How long does shipping take?

Orders are processed within 1–2 business days. Delivery times vary depending on your location, but typically take 3–7 business days across Australia.

Do you offer returns?

Yes. We offer a 30-day hassle-free return policy on eligible items. Please contact our support team for assistance.

Are your products compatible with all devices?

Compatibility details are listed on each product page. Please check individual product descriptions before purchasing.

Do your products require charging?

Some products may require charging, while others are mechanical or battery-free. Specific details can be found on the product page.

Is checkout secure?

Absolutely. All payments are encrypted and securely processed through trusted payment providers.

How can I contact support?

You can reach us anytime at:
support@shiromarket.com
We aim to respond within 24 hours.