Refund policy

We want you to love your purchase from SHIRO.

If you are not completely satisfied, you may request a return within 30 days of delivery.

Eligibility for Returns:

• Item must be unused and in original condition

• Item must be in original packaging

• Proof of purchase is required

Non-returnable items:

• Used products

• Items damaged by misuse

• Clearance or final sale items (if applicable)

Once your return is received and inspected, we will notify you regarding approval of your refund.

Refunds are issued to the original payment method.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

To start a return, contact:
📧 support@shiro-store.com